Revolutionary Doorstep Pick Up

Trash Butler™ is the revolutionary doorstep
valet trash and recycling company for multi-
family communities.

REQUEST A QUOTE

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At Least 75 Units

How Doorstep Pick Up Works

Prepare
for pick up

butlers
arrive

enjoy
your clean
property​

enjoy your
clean property​

We currently service over 300,000 units across the country and has been voted one of the top amenities by residents and property managers.

Your community designated Butler team arrives 5-7 nights per week during their scheduled pick up time and collects all resident and community trash, recycling, pet waste, etc.

Enjoy a trash free community! Dumpster areas are cleaned nightly/daily all the while increasing your property’s curb appeal!

Turnkey Peace of Mind

Operational complexity is reduced, freeing up your time and resources to focus on community management and resident satisfaction.

Our turnkey onboarding system has been proven across 1,000+ communities. The proactive communication we offer is automated yet personal, ensuring that any issues are resolved before they escalate.

Turnkey Peace of Mind

Operational complexity is reduced, freeing up your time and resources to focus on community management and resident satisfaction.

Our turnkey onboarding system has been proven across 1,000+ communities. The proactive communication we offer is automated yet personal, ensuring that any issues are resolved before they escalate.

Your Dedicated Butler

A single point of contact ensures that your community needs are met timely and consistently, reducing resident complaints and enhancing community satisfaction.

Our butlers undergo industry-leading training and continuous education. They are team members with 401k plans, ensuring long-term commitment and excellence in service.

Your Dedicated Butler

A single point of contact ensures that your community needs are met timely and consistently, reducing resident complaints and enhancing community satisfaction.

Our butlers undergo industry-leading training and continuous education. They are team members with 401k plans, ensuring long-term commitment and excellence in service.

Profit & Planet in Harmony

Achieve a balanced approach to financial and environmental sustainability, aligning your community with your resident’s values while enhancing your bottom line.

We work collaboratively to develop an NOI and ESG blueprint specific to your community. Our recommendations are substantiated by data analytics and proven case studies.

Profit & Planet in Harmony

Achieve a balanced approach to financial and environmental sustainability, aligning your community with your resident’s values while enhancing your bottom line.

We work collaboratively to develop an NOI and ESG blueprint specific to your community. Our recommendations are substantiated by data analytics and proven case studies.

Above & Beyond for
Resident Experience

High resident satisfaction rates translate directly into higher lease renewals and allow for premium pricing, boosting your profitability.

Our dedicated butlers provide a second set of eyes that contributes to an environment where residents feel valued, safer and secure. These amenities are proven factors in resident satisfaction surveys.

Above & Beyond for
Resident Experience

High resident satisfaction rates translate directly into higher lease renewals and allow for premium pricing, boosting your profitability.

Our dedicated butlers provide a second set of eyes that contributes to an environment where residents feel valued, safer and secure. These amenities are proven factors in resident satisfaction surveys.

Tech-Powered Reliability

Our technology stack ensures that you are at the forefront of operational efficiency and resident satisfaction, setting you apart in a competitive market.
.
Our Trash Dash Software and AI capabilities offer proactive solutions to contamination and other common issues. Our tech stack is continually updated, ensuring you're always benefiting from the latest advancements.

Tech-Powered Reliability

Our technology stack ensures that you are at the forefront of operational efficiency and resident satisfaction, setting you apart in a competitive market.
.
Our Trash Dash Software and AI capabilities offer proactive solutions to contamination and other common issues. Our tech stack is continually updated, ensuring you're always benefiting from the latest advancements.

We Mean Green!

Our Butlers can provide a seamless service that
decreases the likelihood of contaminants and provides
an additional filter to ensure most, if not all, materials
are of the highest usable quality. This attention to detail
results in less fines, less frequent compactor/dumpster
pickups, and more usable materials.

Custom sustainability
programs​

  • Contamination fee reduction & possible elimination
  • Stop contamination at the door!
  • Waste audit plans available
  • Offer residents additional options like composting
  • Maintain compliance with local “green” ordinances
  • Increase diversion rates
  • Create a greener, cleaner community!

Learn About Our
Other Services

Power Washing
Compactor Clean Up and Deodorizer
Chute Room Clean Up
Pet Stations
Bulk Hauling and Junk Removal

Commercial
Bulk Trash Pick up

We can handle jobs of any size,
from a single item pickup to
multiple truckloads.

In today’s fast-paced world, convenience is not just a luxury; it’s a necessity. The advent of doorstep pickup services has revolutionized the way we manage our daily tasks, especially when it comes to disposing of household waste. This innovative service, often referred to as valet trash, offers the ultimate convenience by eliminating the need for individuals to transport their trash and recyclables to a dumpster or curbside.

Doorstep pickup services work by providing residents of apartment complexes, condos, and other multi-family communities with a structured and hassle-free way to dispose of their garbage.

The process is simple: residents place their trash and recycling outside their door within designated containers, and at a pre-scheduled time, a service provider comes by to collect it. This service not only streamlines the waste management process but also promotes a cleaner and more hygienic living environment.

One of the most compelling aspects of doorstep pickup services is the unparalleled convenience they offer. In today’s world, where time is the ultimate commodity, the ability to save on this precious resource is invaluable. Here are several ways in which valet trash services redefine convenience in waste management:

No More Missed Trash Days

With valet trash service, residents have a set service schedule, eliminating the worry of missed pickup days and the accumulation of waste.

Effortless Recycling

Doorstep pickup services often include recycling as part of their offering. Residents can conveniently dispose of recyclables without sorting or transporting them to a separate facility. This ease of use significantly increases participation in recycling programs.

Enhanced Safety

Doorstep services remove the risk of injury from carrying heavy bags of trash or large items to a distant dumpster. It also eliminates safety concerns when navigating poorly lit areas at night.

Aesthetic And Hygiene Benefits

By promptly removing trash and recyclables from the premises, communities can maintain a cleaner, more aesthetically pleasing environment. This proactive approach to waste management helps prevent issues related to pests and odors.

Accommodating For Everyone

Doorstep pickup services are especially beneficial for elderly residents or those with mobility issues, ensuring that all community members can manage their waste efficiently and safely.

The incorporation of doorstep pickup services into residential communities is a transformative solution that saves residents time and reduces the hassles associated with waste management. Here are the key benefits:

Eliminating Trips To The Dumpster: Valet trash services eliminate the need for residents to make frequent trips to a dumpster or disposal site, saving them time and effort.

Scheduled Pickups For Predictable Planning: With scheduled pickups, residents can plan their waste disposal around their schedules, reducing overflow and the need to remember designated trash days.

No Sorting Required: Valet trash services handle the sorting of recyclables, saving residents the time and confusion of separating items according to varying regulations.

Less Cleaning And Maintenance: Doorstep pickup reduces mess and the need for cleaning bins or dealing with spills and scattered debris.

By outsourcing waste management to doorstep pickup services, residents can enjoy a cleaner living environment and more personal time. This convenience-driven solution enhances the quality of life and creates a more organized, hygienic, and pleasant community for everyone involved.

 

Doorstep pickup services significantly increase recycling rates by providing designated bins and sorting processes, diverting more materials from landfills. This helps conserve resources, reduce energy consumption, and decrease greenhouse gas emissions.

Boosting Recycling Efforts

Doorstep services consolidate waste pickup, minimizing individual trips and reducing vehicle emissions. This lowers the collective carbon footprint of a community and prevents methane emissions from overflowed dumpsters.

Reducing Carbon Footprint

Doorstep services promote better waste segregation by offering separate containers for recyclables and compostable waste. This increases the likelihood of correct recycling and reduces contamination rates, minimizing the environmental impact.

Enhancing Waste Segregation

Doorstep services often include educational components on responsible waste management practices. This helps build a sustainable community culture, leading to long-term waste reduction and increased recycling rates.

Educating Residents On Waste Management

By boosting recycling efforts, reducing carbon emissions, enhancing waste segregation, and educating residents, doorstep services contribute significantly to environmental sustainability goals and promote more sustainable living practices.

Frequently asked questions

The start time is at 8 pm unless requested for a different time.

The number of Butlers assigned to each community depends on a number of factors including unit count, layout of community, and volume of trash.

Yes, at Trash Butler, we offer eco-friendly chute cleaning solutions to keep your property safe, sanitary, and sustainable, reducing pest control and maintenance costs while supporting your green initiatives.

Staging is the process of preparing a home for sale by enhancing its appeal to potential buyers, typically done before listing the property on the market.

The Trash Butler Operations Leader emails and/or calls the community Maintenance Director or Property Manager to notify them of the service suspension.

When uncontrollable events like weather-related issues, natural disasters, or other serious situations occur, Trash Butler management will proactively communicate with you to ensure you’re aware of any situations that may impact service for your community.

Yes, your community will be assigned a login for your community. 

Our Butlers team will leave an infraction to educate the resident, and the timestamped photo documentation will be uploaded to the customer portal.

We provide the community electronic fliers outlining the doorstep service guidelines and our customer service contact information.

Our Butlers are equipped with leakproof totes and carts to collect and dispose of the trash.

We place pads around the edges of our carts to prevent walls from being damaged.

The community decides whether the Butlers can use the chutes. If they don’t, the Butlers, who play a crucial role in maintaining the property’s cleanliness, will transport the trash collected from the doorstep using a cart and dispose of it in the on-site dumpster/compactor.

The residents must purchase their own clear recycling bags.

Our Sustainable Plus Program is a comprehensive waste management solution, offering recycling bins and a composting service. This program, with its significant environmental impact, should make you feel responsible and motivated to choose this option. In contrast, the Standard Program is a basic waste pick-up service, handling small to medium-sized boxes (e.g., from Amazon) placed beside the can or a clear bag for recyclable plastics and/or glass containers.

If a resident should have any problems with their doorstep trash pickup service and/or recycling pickup, they can call our customer service line at 877-941-1007.

While we do not offer pressure washing, we can provide eco-friendly power washing services tailored to your property’s needs. For bulk hauling services, we can connect you with our partner vendor College HUNKS Hauling Junk & Moving.

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During our discovery, we gathered information on the property and asked the questions needed to see if service could be delivered. We believe in a collaborative problem-solving approach and value your input. Depending on the situation, we put a plan together to execute the service.

Residents can utilize clear or clear blue bags to put recyclable contents in and broken-down boxes to be placed according to size (small to medium).

Pet stations and common areas are serviced every day of doorstep trash pickup service. We can only provide service to pet stations and common areas in conjunction with the nights of service of doorstep service.

The property charges the residents. Charges are based on the property’s discretion and what their leasing agreements state.

We do not collect hazardous material, furniture, bulk items, anything with broken glass, or anything biohazardous.

We will be able to recycle recyclable items as long as they do not contain food or perishable items. If items contain food or perishable items (e.g., pizza boxes), we will dispose of them in the trash instead of recycling them.

We always look for talented employees at Trash Butler nationwide, creating job opportunities and building rewarding careers. Explore opportunities at Trash Butler in our careers section.

You can typically recycle paper, cardboard, glass bottles, metal cans, and most plastic containers (look for the recycling symbol). However, rules vary by location, so it’s important to check with your local recycling program for specifics. Items like plastic bags, food waste, and certain types of plastic (like Styrofoam) often aren’t accepted.

The residents can contact the customer service team at 877-941-1007 or email customerservice@trashbutler.com. The property management team is encouraged to submit missed pick ups through the customer portal or you can reach out to your local field quality manager, your direct point of contact.

Visit Trash Butler click on “Request a Quote” and complete the form and our team will contact you promptly.

Yes, collection may be delayed due to these and other holidays: New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. Holidays push our pickup schedules back one day with regular schedules resuming the following week.